Braintree Privacy Commitment

Data Collection Practices

We gather and manage various types of personal information, including:

Using Your Information

Your personal information is utilized for these key purposes:

• Service Fulfillment (Contract Execution):
  • Managing your car rental bookings and agreements effectively. Confirming your identity and ensuring compliance with our rental criteria. Streamlining the vehicle pick-up and drop-off procedures. Handling payment transactions and overseeing deposits and additional fees.
• Customer Communication (Legal Basis/Contract Fulfillment):
  • Distributing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of modifications to our services or policies.
• Marketing Consent and Legitimate Interest:
  • We may send promotional offers, newsletters, and service updates based on your consent or legitimate interest. Opting out is available at any time.
• Service Enhancement through Legitimate Interest:
  • Evaluating website interactions to optimize user experience and site performance. Gathering insights to improve our vehicle offerings and service quality.
• Compliance with Legal Requirements:
  • Adhering to legal, regulatory, and tax obligations. Preventing fraudulent activities and safeguarding service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Third-Party Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required by contract to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ a variety of technical and organizational safeguards to protect your personal information from unauthorized access, modification, disclosure, or loss. Our measures include encryption protocols, strict access controls, secure server environments, and ongoing security evaluations. Despite these efforts, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration of retention depends on the specific type of information and the circumstances surrounding its processing.

Your Rights with Braintree

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information on file.

For any inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Technologies

Our website employs cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content based on your preferences. You have the option to adjust your cookie settings directly through your browser, allowing you to control how these technologies are utilized.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our practices or legal standards. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about our privacy practices.

Contact Braintree Support

For inquiries regarding our Privacy Policy or data practices, please reach out to us.